Help with claims, challenging decisions, and advice on entitlement. Initial advice is available at our drop-in sessions and via telephone.

BENEFIT ENTITLEMENT
Including eligibility to benefits, help through the claims process, filling in complex application forms*, understanding decisions on benefits, re-assessment of benefits due to changes in circumstances, and general problem-solving in relation to benefits. Advice and support in relation to new Universal Credit, Personal Independence Payment, new Local Authority schemes and other benefit changes .

DISPUTES/RECONSIDERATIONS
We help with challenging decisions made by DWP, HRMC and Local Councils. Also obtaining expert evidence in support of challenges and advice on overpayments of benefits – including recoverability

APPEALS
We can advise on the merits of appeal tribunals, liaise with the Tribunal Service, obtain Expert evidence in support of appeals, prepare written submissions for appeal tribunals and where necessary provide representation at appeal tribunals. We offer advice following an appeal including advice on possible appeals to the Upper Tribunal.

TRAINING/CONSULTANCY
Upon request it may be possible to deliver training courses on specific areas.