• 1st Floor, 88-90 Inkerman Street, Luton LU1 1JD
  • 01582 967473
  • azra@onestopadvicecentre.org.uk

About OSAC

One Stop Advice Centre (OSAC) provides comprehensive advice and support in areas (representation in some areas) of Welfare Benefits, Debt, Housing and Immigration. Established in 2012 One Stop Advice Centre is a independent provider in Bedfordshire in the East of England. Our highly experienced caseworkers provide a comprehensive casework service providing advice and assistance from beginning to conclusion in some circumstances we are able to provide representation at social security appeal tribunals, housing repossession hearings, and other debt related matters at the Crown and County Court. The Service operates an appointment system throughout the week, and is open some evenings and Saturday mornings, providing greater access to advice and support. By way of background One Stop Advice Centre is a registered charity, which has been successfully running for over 10 years. Our initial outlook was to offer support to the most vulnerable in our community which primarily focused on women but through our experience we have expanded our services and are now providing support and guidance to not only women but to our youth.

Our Services

Welfare & Benefits

Help with claims, challenging decisions, advice on entitlement. Initial advice available at our drop in sessions and via telephone.

Housing Advice

Our caseworkers are able to advise on the full range of housing issues.

Debt Advice

We can help complete Income and Expenditure forms, set up Arrangements to pay, and put debts on hold. Liaise with third parties on your behalf. We can look at the best way of tackling debt is:

  • Reduce unnecessary spending
  • Work out basic needs
  • Sell unnecessary or unused items in the household
  • Which services providers offer the best rates
  • Finding the best comparison service for your needs
  • Breaking down your personal finances
  • Immigration Service

    We provide expert immigration services to our clients, We provide nationality advice to settle in UK law, and We provide entrance applications.

    Befriending Service

    If you or someone you know is experiencing loneliness or wants someone to talk to without leaving home. Our befriending service might be for you!


    Monday to Friday
    9:00am – 5pm
    General Enquiries/Appointment
    Bookings: 01582 967473
    Email: admin@onestopadvicecentre.org.uk

    Ladies Only Fitness

    • These sessions must be pre-booked.
    • Please contact 01582 967473 for further information and/or to book.

    Job Club/Online Facility

    The job club offers support with CV, Job Application Forms, Interview Support to help seek employment.

    Chai and Chat

    This group allows people of the community to socialise with each other and discuss various topics such as different cultures, food and drink, environment, news over a cup of chai (Tea).

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    Thank you to all our funders for supporting our work.