• 1st Floor, 88-90 Inkerman Street, Luton LU1 1JD
  • 01582 967473
  • azra@onestopadvicecentre.org.uk



Help with claims, challenging decisions, advice on entitlement.


Including eligibility to benefits, help through the claims process, filling in complex application forms, understanding decisions on benefits, re-assessment of benefits due to changes in circumstances and general problem solving in relation to benefits. Advice and support in relation to Universal Credit, Personal Independence Payment, Local Authority schemes and other benefit changes.


We help with challenging decisions made by DWP, HRMC and Local Councils. Also obtaining expert evidence in support of challenges and advice on overpayments of benefits – including recoverability


We can advise on the merits of appeal tribunals, liaise with the Tribunal Service, obtain Expert evidence in support of appeals, prepare written submissions for appeal tribunals and where necessary provide representation at appeal tribunals. We offer advice following an appeal including advice on possible appeals to the Upper Tribunal.


  • Maleeha Kiani- Social Welfare Advisor/Project coordinator
  • Teyba Seyed- Senior Social Welfare Advisor/Project coordinator
  • Jasmin Ahmed – Social welfare Advisor
  • Ammarah Khan- social welfare advisor